Shipping & Returns

*All orders are packed and shipped out from our warehouse Monday-Friday if they are received before 2PM PST. Business days are defined as Monday through Friday, except holidays. We cannot be held responsible for weather related shipping delays once your package(s) have left our facility. 

**Business day #1 starts the first full day after your item ships. Items are picked up after 3:30PM PST M-F. Orders placed over the weekend ship out Monday, the first business shipping day (transit day) after that shipment is Tuesday which is considered business day #1.

U.S. Delivery Options & Shipping Speeds

Standard Delivery

Expedited Delivery

Canada Delivery Options

We also ship to Canada via USPS International Mail. Please allow extra time for deliveries (Up to 15 business days, which is 1-3 weeks). For questions regarding delivery to Canada, please contact us at https://www.stuff2color.com/contact-us/ or toll free at 1-888-758-0044.

Please note that shipping to Canada is expensive. We encourage customers to order from our Amazon.ca Store instead to receive the best prices: https://www.amazon.ca/stuff2color

Rate chart (please note the below rates may change at any time. The most up-to-date costs will be shown on the checkout page):

• Orders up to $49.99 ship USPS International Mail at $32.00 flat rate
• Orders $50.00 to $249.99 ships USPS International Mail at $37.00 flat rate
• Orders $250.00 to $499.99 ships USPS International Mail at $125.00 flat rate
• Orders at $500.00 and above ship for $300.00 (for a more accurate quote on high volume orders, please call us at 1-888-758-0044)
  

***Regarding Canada Shipping Rates: You might see higher rates than you were expecting, however, the rates above shown are primarily less than the amount actually spent to ship your item to Canada. USPS charges very high fees to ship to Canada, and they are the best available to us.***

Mexico Delivery Options 

We also ship to Mexico via USPS International Mail. Please allow extra time for deliveries (Up to 10 business days). For questions regarding delivery to Canada, please contact us at https://www.stuff2color.com/contact-us/ or toll free at 1-888-758-0044.

Rate chart:

• Orders up to $100.00 ship USPS International Mail at $42.00 flat rate
• Orders $100 to $300.00 ships USPS International Mail at $65.00 flat rate
• For order totals higher than what is shown above, please reach out to use directly.

We ship to the above countries via USPS International Mail. Please allow extra time for deliveries (up to 2 weeks). For questions regarding delivery to the above stated countries, please contact us at https://www.stuff2color.com/contact-us/ or toll free at 1-888-758-0044.

Rate chart:

*** 7/18/23 shipping to this part of the world has been reactivated. New Zealand shipping remained paused. ***

We also ship to Australia via USPS International Mail. Please allow extra time for deliveries (up to 3+ weeks). For questions regarding delivery to Australia, please contact us at https://www.stuff2color.com/contact-us/ or toll free at 1-888-758-0044.

Rate chart:

What’s Your Return Policy?

You can return most new, unopened, and unused items within 30 days of delivery for either:

a) Store credit with free return shipping, or
b) A credit card refund less the cost of return shipping.

If the reason for a return is of our error (you received an incorrect, defective, or damaged item, etc.), we’ll pay for the return shipping costs. Please contact our customer support team within 30 days of delivery at 1-888-758-0044 with your order number, the name of the product(s), date of purchase, and any additional details. We will work as quickly as possible to resolve the issue.

When Will I Receive My Refund?

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase

At this time, we can not provide refunds for orders lost or stolen in transit.

Returning An International Order

Unfortunately we are unable to provide our international customers with a prepaid return label. As a result, international customers are responsible for return shipping.

In addition, should an international customer provide an invalid, partial, or otherwise incomplete address - the shipper (Stuff2Color) will provide a full refund for the products that are returned via the post office, but cannot refund the shipping amount paid for as those charges are non-refundable and not recoverable from the United States Postal Service. 

Where Do I Send My Return to?

If you would like to send your return back on your own and you’re eligible to return your order, please send your return to:

Stuff2Color Returns
3980 Roosevelt Blvd. Ste C
Eugene, OR 97402

Please include your original packing slip with your preference for store credit or a refund back to your card. If you no longer have your packing slip, please leave a note with your name, Stuff2Color order number, and refund preference. We suggest that you keep your return tracking information until your refund has been processed.

For any questions not answered on this page, please call us direct at 1-888-758-0044

How To Return An Item From Your Account

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Unclaimed Packages

If an order is shipped to the exact address provided, but sent back to Stuff2Color automatically due to the package being ‘unclaimed’ or the address being ‘invalid’, you will be issued a refund less original shipping charges less a 20% restocking fee.